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Shop our products
  • Powercall Emergency Sirens
  • Graphics & Decals
    • 2 for 10 Packs
    • TRENDING DECALS
    • 2nd Amendment Decals
    • Automotive Brand Decals
    • Blacklite Decals
    • Breast Cancer Style Decals
    • Customer Decals
    • EMS/Rescue Decals
    • Equipment Labels
    • Expression Decals
    • Firefighter Die Cut Decals
    • Flag Related Decals
    • Funny/Misc. Decals
    • Gun/Shooting Decals
    • Hazmat Decals
    • Helmet Crescent Decals
    • Helmet Flag Decals
    • Helmet Name Decals
    • Helmet Trapezoid Decals
    • Helmet Trim Packs
    • Illuminating "GlowMax" Decals
    • Irish Style Decals
    • Letters and Numbers
    • Maltese Cross Decals
    • Maryland Decals
    • Memorial Decals
    • Police Related Decals
    • Political Stickers
    • PowerEyes Helmet Decals
    • Powershield Decals
    • Punisher Decals
    • Realistic Flag State Decals
    • Religious Decals
    • Shamrocks & Clovers
    • Spartan Decals
    • Tattered Flag Decals
    • Tattered Flag State Decals
    • Thin Blue Line Decals
    • Thin Red Line Decals
    • Warning Labels
    • Vinyl Scrap Pieces
    • Warning & Emergency Labels
  • Wood Engraved Designs
    • 2nd Amendment/Gun Signs
    • Christmas Engraved Ornaments
    • Custom Name Signs
    • Customizable Wood Signs
    • Customer Wood Designs
    • Cutting Boards
    • Fire & Rescue Designs
    • Military Based Designs
    • Police/LEO Signs
    • Religious/Faith Designs
    • Siren Related Signs
  • Embroidered Items
    • 1221 Game Puffy Jacket
    • CLEARANCE ITEMS
    • Digitize your design for embroidery
    • Flex Fit Embroidered Hats
    • Kryptek Typhoon Hats
    • 2nd Amendment Hats/Decals
    • BLACKOUT Hats
    • Customer Embroidered Garments
    • Customer Embroidered Hats
    • Custom Embroidered Shorts
    • Customer's Winter Hats
    • Custom USA300 Hats
    • Custom Winter Hats
    • Duffle Bags Custom Embroidered
    • Fire/Police Style Hats
    • Hooded Sweatshirts
    • Jobshirts / Game Sportswear
    • Loudoun County Fire Rescue Items
    • Sweatpants custom embroidered
  • Laser Engraved Items
    • Acrylic LED Designs
    • Basketball related products
    • Firefighter Ornaments
      • Religious/Faith Ornaments
    • Custom Engraved Tumblers
    • Customers Engraved Products
    • Engraved Accountability Tags
    • Engraved Locker Tags
    • Engraved Tumblers
      • 2nd Amendment Tumblers
      • EMS/Medical Tumblers
      • Faith-Based Tumblers
      • Female Focused Tumblers
      • Firearm Based Tumblers
      • Fire Department Tumblers
      • Kids/Family Tumblers
      • LEO Focused Tumblers
      • Military/Patriotic Tumblers
      • NSFW Tumblers
      • Quotes/Phrases Tumblers
      • Seasonal Themed Tumblers
      • Teacher/School Tumblers
    • Fire Expression Tumblers
    • Military Related Tumblers
    • Maryland Fire Expo 2022
    • Nations Gun Show July 2022
    • Police/Military Acrylics
    • Soccer related products
  • Draw your design to artwork
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Powercall Repair/Warranty Information

Siren Repairs/Return and Warranty Information

All New Powercall Emergency Sirens have a 2 year parts warranty on the internal working parts. The warranty covers any damage or non working components inside the actual siren itself due to a failure of the electronics or components of the unit. Damage to the unit due to user neglect or installation discrepancies are not covered under warranty. For question regarding what is covered under warranty please feel free to contact us directly.

Any unit that has been opened or installed in any way is a non-returnable unit. For a unit to be returned, it must still be in the original box and in brand new condition. Items returned to us not in there original condition will be returned to the customer. 

Returning the unit to us, there is a 15% restocking fee.

For repairs/retuns, you do not need an RA or RGA to send our unit's back in for repair. Please ensure when sending your unit back that you enclose a writeup with the following information:

1) The unit's model number.
2) A detailed explanation of what the problem is with the unit.
3) A correct contact email and telephone number.
4) Advise the correct return shipping address including any names/company names.

Ensure that you send your unit back with any/all controllers and/or wiring harnesses if applicable. We highly recommend UPS or FedEx for all shipments with insurance. If you choose to send your unit back via priority mail or UPS Uninsured, this is at your own risk.

PLEASE REMEMBER THAT UPS and FEDEX ONLY INSURES YOUR PACKAGE UP TO $100.00. ANYTHING OVER THE $100.00 IS AN ADDITIONAL COST.

Use of USPS is at your own risk and Powercall takes no responsibility for damaged items.

Powercallsirens.com
Powercall Sirens LLC
708 Sentinel Drive NE
Leesburg, Virginia 20176
703-669-1193
 
Some Common Questions Asked about the repairs of our units
 
1) Smell of burning in the unit or smoke coming from the unit. We have found that speakers being shorted out, wires being pinched or incorrect wiring of the speakers have caused this. If the speakers are wiring incorrectly or they are mounted in a location that does not get proper air flow, this may cause the speaker to fail, which is not covered under any Powercall warranty. The best way to verify this is to take the cover off the top of the unit and see if either one of the large round transformers are burnt. It will be obvious if it is.

2) Unit comes on, PA system works, but no sound. We have found that a large jolt of the older DX5200 sirens (Jolt meaning it was dropped, it took a fall or it got hit somehow by something) may alter how the microprocessor sits in the housing of the siren. This is rare, but it has been seen. Since we had a few instances of this, we have changed the microprocessor housing in mid 2013 to hold the processor better. Since this change, there have been no issues.
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Our company is owned and operated by members from the Fire and Rescue Department, Police, Military and our Church.

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Our 2022 Re-Focus

After years of one time customizations, Powercall is now focusing it's efforts on our most popular trending products.

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