The following policies are put in place and are guidelines of our company.

  • Items that are being returned ABSOLUTELY REQUIRE a return authorization number. You must contact us at 1-866-774-7367 Extension 1 to get this number. Returns without this number will not be accepted.

  • All returns are subject to a 15% re-stocking fee.

  • Returns must be within 30 days of the purchase. Any orders over 30 days are non-returnable. This is a non negotiable rule.

  • All returns must be in the original packaging that the item came with when delivered. Any item not returned with the original packaging are considered non-returnable.

  • Shipping and Handling is not part of the refund process. Any shipping and handling charged is not refunded to the customer unless the fault was of Powercallsirens shipping the incorrect part. This is handled on a case by case basis.

  • If the item was used in any way and/or disassembled and then
    re-assembled, the unit is Not Returnable.

  • All items sent back to us must be properly packaged. If your item is damaged upon return due to incorrect packaging, Powercallsirens is not held responsible for this damage and the item will be non-refundable.

  • Refunds are sent back in the form of a check to the customer. We do not refund via credit card due to the fee's associated with this.

Powercall Sirens Inc.
708 Sentinel Drive NE
Leesburg, Virginia 20176
United States of America

Toll Free @ 1-866-RSIRENS (1-866-774-7367)
Fax @ 1-703-669-1196
Local  1-703-669-1193
Tax ID 541790-793
D&B #36-356-9745
Email:
support@powercallsirens.com